Privacy Policy

Effective Date: October 27, 2026
Website: https://ancflights.com
Contact: support@ancflights.com

1. Introduction

ANC Flights respects your privacy. This policy explains how information may be collected, used, disclosed, and retained when you visit our website or contact us.

This policy applies to ANC Flights' own website and communications. Third-party websites and booking services may have separate privacy policies that apply to information they collect directly.

2. Information We May Collect

Depending on how you use the website, we may collect:

  • Contact information, such as your name and email address, when you submit our contact form or email us.

  • Information included in your message or service request.

  • Information necessary to respond to a question, provide an agreed service, maintain records, or address a dispute.

  • Basic technical information, such as browser type, device information, IP address, website activity, and diagnostic logs, where collected by our hosting provider or other website tools.

  • Cookie identifiers and similar information, depending on the technologies used on the website and in embedded third-party tools.

Please do not send payment card numbers, passport details, or other highly sensitive information through a general contact form or ordinary email unless a secure and appropriate process has been provided.

3. How We Use Information

We may use information to:

  • Respond to inquiries and customer support requests.

  • Evaluate and process service requests.

  • Communicate about services you have requested.

  • Maintain business, accounting, and transaction records.

  • Protect the website against fraud, abuse, and security incidents.

  • Comply with applicable laws and respond to lawful requests.

  • Understand website performance and improve functionality, where permitted.

We will not use your contact information for promotional emails unless we have an appropriate legal basis or consent where required.

4. Third-Party Flight Search and Booking Services

ANC Flights uses third-party flight-search technology, including the Travelpayouts White Label platform.

When you interact with an embedded search tool, the platform and related providers may collect technical information, search activity, cookie identifiers, or other information according to their own systems and applicable policies.

When you click through to an airline, travel agency, or other booking provider, that provider may collect information directly from you, including passenger information and payment details. Its privacy policy will govern that collection and use.

ANC Flights does not control the independent privacy practices of those providers.

Travelpayouts privacy information is available at:
https://support.travelpayouts.com/hc/en-us/articles/360004121052-Privacy-Policy

5. Disclosure of Information

We may disclose relevant information to website hosting providers, contact-form providers, email service providers, security services, professional advisers, or other service providers when reasonably necessary to operate the website and provide requested services.

Information may also be disclosed where required by law, to protect legal rights, to investigate suspected fraud, or in connection with a lawful business transfer.

We do not promise that information submitted online can never be accessed unlawfully. We take reasonable steps appropriate to the services we use to protect information.

6. Data Retention

We retain information for as long as reasonably necessary to respond to inquiries, provide requested services, maintain business records, resolve disputes, protect against fraud, and meet legal obligations.

Retention periods vary according to the nature of the information and the reason it was collected. Information may be deleted or securely disposed of when it is no longer reasonably needed, subject to applicable legal requirements.

7. Your Privacy Choices

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict particular processing.

To submit a privacy request, email support@ancflights.com or use the Contact Us form. We may need to verify your identity before responding.

8. Children's Privacy

This website is not intended to collect personal information directly from children without appropriate authorization where required by law. If you believe a child has submitted personal information inappropriately, contact us so we can assess the request.

9. Security

We use reasonable administrative and technical safeguards appropriate to the information we handle. No website, email service, or electronic transmission can be guaranteed completely secure.

10. Changes to This Policy

We may revise this policy when our practices, website tools, or legal obligations change. The updated version will be posted on this page with a revised effective date.

11. Contact

For privacy questions or requests, contact support@ancflights.com or submit the Contact Us form.